ACARA Jobs
Material Logistics Order Administration
Apply- ID: 556202
- Posted: 12/19/2025
- Location: Cary, NC
- Category: LI - Light Industrial
- Job Type: Temporary
- Duration: 9 - 12 Months
Are you a Material Logistics Order Administration looking to join one of the top companies in the Manufacturing industry?
Are you looking to further your career and grow?
Do you have experience handling customer communication via phone and email?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work remotely with our client in Cary, NC. Interested?
Here's what you'd do:
- Support current operations while the internal team tests the new SAP upgrade (P40 → P58).
- Answer phone calls & emails.
- Research and escalate spare part/tool orders.
- Track shipments & backorders.
- Interact with internal teams (field service engineers) and external vendors/carriers.
- Use tools: SAP, Outlook, FedEx/DHL systems.
- The Logistics Order Fulfilment Specialist position is part of the Customer Service Material Logistics (CS ML) group and supports the Order Administration team.
- This role is responsible for managing and fulfilling medical equipment spare parts, tools, and radioactive source orders while providing exceptional service to both internal and external customers.
- Key contacts include customers, Field Service Engineers, Technical Support Engineers, the Customer Care Center, Parts Return teams, and XPO/DHL Warehouse Logistics.
- The specialist responds to incoming inquiries and order requests, tracks and expedites orders as needed, investigates and resolves semi-complex issues, and collaborates closely with cross-functional teams to reconcile spare parts shipments and ensure accurate order fulfillment.
- Participation in an on-call rotation every eight weeks.
Here's what you'll get:
Pay: $35.20/hr.
Hours: 40 hours/week.
Length: Temp (12 months).
Sounds like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider—we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
- High School Diploma or GED with 3 years of experience.
- Minimum 1 year of work experience handling customer communication via phone and email.
- Call center experience.
- Strong computer skills (Microsoft Office).
- Ability to multitask in a fast-paced environment.
- SAP experience.
- Highly organized and detail-oriented.
- Adaptive learner with a proactive, results-oriented mindset.
- Strong commitment to customer support and teamwork.
- Excellent written and verbal communication skills.
- Ability to analyze information and make sound decisions.
- Capable of multitasking effectively in a fast-paced, sometimes stressful environment.
- Strong ability to build and maintain positive working relationships.
- Collaborative and team-focused approach.
- Strong computer proficiency.
- Flexibility to cover other shifts during staffing shortages.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
- In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.