ACARA Jobs
Material Logistics Order Administration
Apply- ID: 556203
- Posted: 12/19/2025
- Location: Cary, NC
- Category: Admin - Administrative
- Job Type: Temporary
- Duration: 9 - 12 Months
Are you a Material Logistics Order Administration looking to join one of the top companies in the Manufacturing industry?
Are you looking to further your career and grow?
Do you have experience in handling customer communication via phone and email?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work remotely with our client in Cary, NC. Interested?
Here's what you'd do:
- Support current operations while the internal team tests the new SAP upgrade (P40 → P58).
- Answer phone calls & emails.
- Research and escalate spare part/tool orders.
- Track shipments & backorders.
- Interact with internal teams (field service engineers) and external vendors/carriers.
- Use tools: SAP, Outlook, FedEx/DHL systems.
- The Logistics Order Fulfilment Specialist position is part of the Customer Service Material Logistics (CS ML) group and supports the Order Administration team.
- This role is responsible for managing and fulfilling medical equipment spare parts, tools, and radioactive source orders while providing exceptional service to both internal and external customers.
- Key contacts include customers, Field Service Engineers, Technical Support Engineers, the Customer Care Center, Parts Return teams, and XPO/DHL Warehouse Logistics.
- The specialist responds to incoming inquiries and order requests, tracks and expedites orders as needed, investigates and resolves semi-complex issues, and collaborates closely with cross-functional teams to reconcile spare parts shipments and ensure accurate order fulfillment.
- Participation in an on-call rotation every eight weeks.
Here's what you'll get:
Pay: $32.00 /hr.
Hours: 40 hours/week.
Length: Temp (12 months).
Sounds like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies attract and retain top talent. With a legacy of experience across various industries worldwide, we partner with clients, listen to their needs, and deliver customized visionary talent solutions that drive the desired business outcomes. We leverage decades of experience to provide comprehensive staffing solutions, including contingent staffing, direct placement, executive search, and workforce services, worldwide.
- High School Diploma or GED with 3 years of experience.
- Minimum 1 year of work experience in handling customer communication via phone and email.
- Call center experience.
- Good computer skills (Microsoft Office).
- Ability to multitask in a fast-paced environment.
- SAP experience.
- Highly organized and detail-oriented.
- Adaptive learner with a proactive, results-oriented mindset.
- Good commitment to customer support and teamwork.
- Excellent written and verbal communication skills.
- Ability to analyze information and make sound decisions.
- Capable of multitasking effectively in a fast-paced, sometimes stressful environment.
- Good ability to build and maintain positive working relationships.
- Collaborative and team-focused approach.
- Good computer proficiency.
- Flexibility to cover other shifts during staffing shortages.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.