ACARA Jobs
Field Service Operations Coordinator
Apply- ID: 556523
- Posted: 1/12/2026
- Location: Columbus, MS
- Category: Pro - Professional
- Job Type: Direct Placement
- Duration: Direct Placement
Description
Acara Solutions is seeking a Field Service Operations Coordinator for a Full Time Direct Hire opportunity available in Columbus, MS
Compensation: $60,000 - $70,000
About the Role
A fast-paced operations team is seeking a highly organized and proactive Field Service Operations Coordinator to support and manage field service operations in Columbus, MS. This role is responsible for scheduling and coordinating all service activities-including internal technicians and third-party vendors. Key responsibilities include managing service calls, overseeing work order completion, maintaining records, and supporting inventory and parts coordination. The ideal candidate is detail-oriented, thrives in dynamic environments, and plays a vital role in ensuring timely service delivery and high customer satisfaction.
A fast-paced operations team is seeking a highly organized and proactive Field Service Operations Coordinator to support and manage field service operations in Columbus, MS. This role is responsible for scheduling and coordinating all service activities-including internal technicians and third-party vendors. Key responsibilities include managing service calls, overseeing work order completion, maintaining records, and supporting inventory and parts coordination. The ideal candidate is detail-oriented, thrives in dynamic environments, and plays a vital role in ensuring timely service delivery and high customer satisfaction.
Key Responsibilities
- Schedule and dispatch service calls for equipment repairs and maintenance
- Coordinate with both in-house technicians and third-party service providers
- Monitor and follow up on open service tickets to ensure timely resolution
- Maintain detailed service records using CRM or service management tools
- Communicate clearly with customers regarding service status and updates
- Support operations with documentation, scheduling, and coordination of parts
- Assist with managing service inventory and parts ordering
- Track and report on service performance metrics and completion rates
Job Requirements
Skills / Qualifications:
- Experience in service coordination, dispatch, or administrative support (preferably within field service or equipment-related industries)
- Strong organizational and time-management abilities
- Clear and professional communication skills (written and verbal)
- Ability to manage multiple priorities while maintaining attention to detail
- Familiarity with CRM or service scheduling platforms is a plus
- Team player comfortable interacting with technicians, vendors, and customers
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.