ACARA Jobs
Operations Temporary Associate
Apply- ID: 557930
- Posted: 3/6/2026
- Location: Buffalo, NY
- Category: Pro - Professional
- Job Type: Temporary
- Duration: 3 - 6 Months
Description
Acara Solutions is seeking Pharmacy Operation Associates to join their client in Williamsville, NY.
Here's what you'll get:
- Pay rate: $19.00/hr
- Hours: Monday-Friday, 9:00AM to 5:30PM or 10AM to 6:30PM
- Length: Temp (4-6 Months)
What You'll Do
- Make outbound calls to patients to coordinate prescription drug deliveries and related services
- Schedule deliveries based on patient needs while confirming medication effectiveness, potential adverse events, and allergy/medication profiles
- Gather necessary refill information to support timely medication delivery through Reliance Rx
- Communicate with patients and healthcare providers to coordinate deliveries
- Document required patient information and escalate any adverse events for pharmacy clinical review
- Discuss copays, secure payment authorization, and assist with financial arrangements
- Maintain accurate patient records, documentation, and filing
- Support delivery scheduling, billing tasks (when designated), and copay collection
- Collaborate across departments to promote teamwork, information sharing, and process improvement
- Follow established procedures and guidelines, with any deviations approved by the supervising pharmacist
- Perform additional duties as needed
If you're customer-focused, detail-oriented, and ready to contribute to a dynamic healthcare environment, apply today!
Sound like a good fit?
APPLY TODAY
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Job Requirements
Required Skills / Qualifications:
- High School Diploma or GED
- Minimum 2 years of Customer service experience
Preferred Skills / Qualifications:
- Call Center experience
- Exceptional Service-deliver to our internal and external customers; think with the customer in mind.
- Adaptability-respond quickly to changing circumstances by being flexible and executing accordingly.
- Team player-work to create a culture of collaboration and teamwork and exhibit our core values.
- Accountable for your job responsibilities and team to enable Reliance to achieve success.
- Innovative-seek ways to improve processes that directly contribute to Reliance's strategic goals.
Additional Information :
- Upon offer of employment, the individual will be subject to a background check and a drug screen.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
- Work is typically performed in an office environment with some physical demands such as: sitting for long periods of time (6-12 hours per day) bending, stretching, lifting, typing, speaking, hearing, handling, fingering, lifting up to 20 lbs., near acuity/clarity with or without correction, subject to inside environmental conditions but not necessarily from temperature changes, subject to moderate noise, and normal exposure to everyday risks and discomfort requiring common safety precautions.
- While performing the duties of this job, the Operations Temporary Associate is regularly needed to communicate professionally over the telephone with our customers.
- The work environment characteristics described above are representative of those a temporary associate encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Maintains confidentiality and uses only the minimum amount of protected health information (PHI) necessary to accomplish job-related responsibilities.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.