Sr. Telecommunications Analyst

  • ID: 524555
  • Posted: 3/15/2023
  • Location: Hampton, VA
  • Category: Admin - Customer Service / Call Center
  • Job Type: Temp to Direct
  • Duration: 9 - 12 Months


Acara Solutions is looking for an Field Tech - Sr. IT / Telecommunications Analyst for our Client located in Hampton, VA

50-75% travel
Interim Secret Clearance or better
Security +
  • Performs a variety of technical tasks and provides site support.
  • Modifies, moves, and installs a range of new equipment.
  • Troubleshoots a variety of hardware and software problems and interconnectivity issues.
  • Performs a variety of integrity testing and interviews customers to gather information about problems.
  • Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager.
  • Provides advice and a variety of onsite training for customer support personnel.
  • Coach and review the work of less-experienced professionals.
  • Serve as a team or task leader. (Not a people manager)
  • Analyzes, maintains, and modifies telecommunications systems to meet operational standards.
  • Monitors the operations of telecommunications systems and services of vendors.
  • Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
  • Plans and coordinates all moves and installation of telecommunications equipment.
  • Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
  • Maintains records and prepares complex reports relevant to the operation of the telecommunications systems.
  • Provides end-user training of telecommunications features and functionality.

Pay and Benefits:

  • The Salary for this position is $42.37 per hour (Max Pay rate).
Job Requirements

Required Skills / Qualifications:
  • High school diploma or GED
  • Minimum of 2 years' experience in Sr. Telecommunications Analyst

Preferred Skills / Qualifications:
  • BA/BS degree
  • CompTIA Security

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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