Operations Manager

  • ID: 524599
  • Posted: 3/15/2023
  • Location: Oakland, CA
  • Category: Pro - Professional
  • Job Type: Direct Placement
  • Duration: Direct Placement


Acara Solutions is looking for an Operations Manager for our client located in Oakland, CA

  • The incumbent is expected to supervise all hourly-paid employees working in the assigned area.
  • This is to be accomplished primarily through the management and direction of longshore foremen, supercargoes, and chief supervisors, and through the direct supervision of planners.
  • The incumbent will be held accountable for the performance of employees under the incumbent's supervision.
  • Interview candidates for steady positions, including foremen, supercargoes, chief supervisors and planners, all steady longshore labor, and department staff.  
  • Make the final hiring decisions.
  • Accountable for the work performed by employees under the incumbent's supervision to ensure that all work assignments are completed properly and safely.
  • Responsible for all decisions with respect to scheduling and interruption in work.
  • Determine amount of labor and equipment necessary to cost-effectively satisfy the customer's requirements.
  • Decide how a ship will be worked by extending work shifts if necessary to meet vessel's sailing time.
  • Keep accurate payroll records. Review and sign original timesheets prior to processing.
  • Conduct periodic performance assessments.
  • Decide upon and carry out discipline, or direct longshore foremen, supercargoes, and chief supervisors to carry out discipline, in accordance with Collective Bargaining Agreements (CBAs).  
  • Investigate the facts concerning alleged misconduct and poor performance by longshore personnel and make decisions whether to fire (send back to the hall) and whether to file an employer complaint.  
  • Prepare employer complaints when warranted ensuring accuracy in the description of the incident.  
  • Represent the Company at the LRC meeting.
  • Utilize the applicable labor agreements and grievance adjustment procedures.
  • Adjustment of Grievances - Any grievance brought to the incumbent's attention will be handled expeditiously.
  • The incumbent will investigate the issue thoroughly and use independent judgment in adjusting the grievance.  
  • If the grievance carriers over to another part of the Tripack operation, the incumbent will work with the manager responsible for that area.
  • Distribute steady labor to ensure best possible coverage for each operation.
  • Know the strengths and weaknesses of the labor force to determine what assignment would best suit the requirements of the operation.
  • Order supplemental labor through the various dispatch halls, ever mindful of specific times for ordering and canceling labor for each shift.
  • Study and apply all labor allocation rules and track the number of steady clerks and bosses, as well as clerks and bosses from the hall.
  • Study and apply union rules regarding dispatching, crane operator manning and steady skilled workers.
  • Ensure the strict adherence with the International Maritime Dangerous Cargo code and the Code of Federal Regulations (IMDG and CFR) for hazardous cargo.   
  • Instruct frontline supervision at the start of each shift regarding always maintaining a safe working environment.  
  • Prepare a productivity report for assigned department.  
  • This report be updated on a shift-by-shift basis and includes manpower for each shift.
  • The report be balanced against the dispatch log at the end of each shift.  
  • Coordinate closely with M&R (Maintenance and Repair) to ensure equipment demand/availability and triage plans are executed.
  • Coordinate vessel schedules, pro-forma integrity, gang structure and oversight/assignment of dispatch, steady scheduling and LRCs.
  • Constantly monitor the progress of vessel operation and make adjustments when necessary.  
  • Communicate with the vessel agent regarding all aspects of the operation.
  • Prepare a vessel productivity report for each vessel.  
  • The report be balanced against the supercargo shift report at the end of each shift.  
  • The report is then totaled and detailed against inbound and outbound cargo manifests and submitted to Senior Management.
  • Direct, supervise and analyze all gate and yard preplanning activities and their overall physical operation, to ensure customer servicing requirements are met.  
  • Manage and supervise on-dock rail activities to ensure a high level of safety and production, and effective coordination with rail carriers and customers.  
  • Reasonable accommodations be made to enable individuals with disabilities to perform the essential functions.
  • On even and uneven surfaces, around heavy cargo handling equipment and construction zones.
Job Requirements

Required Skills / Qualifications:
  • Bachelor's degree in Marine Administration or Transportation or Operations Management or Engineering,
  • Minimum of 2 years' experience in managing related union labor
  • Minimum of 2 years' experience in computerized operating systems.

Preferred Skills / Qualifications:
  • Ability to express or change information by means of the spoken word.
  • All vessel stevedoring procedures
  • Container handling
  • Both conventional and automation break bulk
  • Securing cargo and containers
  • Rail Operations
  • Knowledge of safety and accident prevention codes and regulations.
  • Knowledge and understanding of cargo stowage and stability.
  • Knowledge of labor contracts and local port rules to ensure vessel operations are in compliance and to be able to handle labor disputes when necessary.

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen
  • Take immediate and corrective action when labor is not carrying out work properly or safely.  
  • Includes warning, citing, or terminating the worker, consistent with applicable longshore contractual agreements.
  • Give safety talks regarding the safe and proper method of performing job duties and the wearing of safety equipment and proper P.P.E.
  • Daily exposure to weather conditions, dirt, dust, loud noise, fumes, vibration, darkness or poor lighting, hazardous materials.
  • Determine manning requirements and assign employees to work shifts (day-swing-night and weekend).  
  • Authorize extra pay and overtime.
  • Strength demand: ability to exert sufficient force to lift to 50 lbs.
  • Frequent lift/carry up to 25 lbs.
  • Climbing: agility needed to ascent or descent stairs, ramps, ladders and similar equipment, bridge, or structure to embark or disembark vessel.
  • Standing: ability to remain in standing position especially for sustained periods of time.
  • Walking: ability to frequently move about on foot.
  • Bend at the waist:  ability to bend the body downward, forward or side to side.
  • Reaching: ability to extend hands or arms in any direction.
  • Pulling: ability to exert sufficient force to draw, drag or otherwise move objects in a sustained motion.
  • Balance: exceeding the ordinary need for balance in maintaining body equilibrium to prevent falling when climbing on unstable surfaces.
  • Hearing: ability to receive detailed information through oral communication and to make discriminations in sound.
  • Kneeling: ability to bend legs at knee or come to rest on knee(s).

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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