On Site Support - Product Support Engineer

  • ID: 540992
  • Posted: 7/3/2024
  • Location: Everett, WA
  • Category: Pro - Engineering
  • Job Type: Direct Placement
  • Duration: Direct Placement


Are you an OSS Product Support Engineer looking to join one of the top Aviation industries?
Are you looking to further your career and grow?
Do you have experience in product support, manufacturing, or engineering functions?
If you answered yes to those three questions, then apply today!
Acara Solutions seeks highly qualified candidates to work on-site with our client in Everett, WA. Interested?
Here's what you'd do:
  • This position works closely with the On-Site Support (OSS) teams at Air Framer Final Assembly Lines (FALs) to provide upstream Engineering inputs while developing new programs.
  • This position is also the primary representative for the OSS and an active contributor to Air Framer DFI and DFMA activity workshops.
  • This position resolves engineering issues that arise after product delivery by applying engineering and design principles, including matters related to field service and warranty activities.
  • Interfaces directly with the customer, aircraft manufacturer, manufacturing, and engineers to assist with engineering problems in all aspects of aircraft FAL support.
  • Review structural sub-assemblies and applicable drawings to ensure conformance to requirements as needed for installation and aircraft delivery issues.
  • Acts as the primary interface during Air Framer collaborative DFI and DFMA activities.
  • May participate in additional program milestone meetings as needed.
  • Provides an engineering and manufacturing engineering perspective to all assigned Product Support Requests.
  • Suggests design changes as needed, and communicates with other engineering groups (project engineers, certification engineers) to ensure proper compliance with regulatory, airframe, and the client's procedural requirements.
  • Completes necessary administrative tasks as needed.
  • Contributes to the technical topics of the Lessons Learned Database
  • Performs other duties as assigned.
Here's what you'll get:
Pay: $92K/year. - flexible
Hours: 40 hours/week.
Length: Direct Placement.
Sounds like a good fit?
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Job Requirements

Required Skills / Qualifications:
  • High School Diploma or GED.
  • Minimum of 3 years experience in product support, manufacturing, or engineering functions.
  • Minimum of 3 years experience in design, fabrication, or assembly methods.
Preferred Skills / Qualifications:
  • Bachelor's Degree in Business or Engineering.
  • Ability to work well with customers or aircraft manufacturers and with all management levels under stressful situations and efficiently communicate customer needs to all departments within the company.
  • Be competent with blueprints, work modifications, MRP systems, and other engineering tools (3D Modeling, Auto-Cad/Pro-Engineer, CATIA).
  • Be proficient in job-related computer activities.
  • Knowledge of structural and mechanical properties.
  • Ability to generate written communication and to operate necessary office equipment.
  • Ability to read and review written communication.
  • Speech and hearing abilities allow individuals to communicate clearly and distinctly in English.
  • Must be able to interface with all departments outside or within the company, including program management, spares, supply chain, engineering, and operations.
  • Must be able to function as part of a team.
  • Must have practical interpersonal skills and a good command of written and verbal communication skills.
  • APQP, D&PFMEA, Control Plan.
  • CATIA V.5, SmartTeam, SolidWorks.
  • DMFA, DFI.
  • French (ACTFL 3) is a huge plus.
Additional Information:
  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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