ACARA Jobs
Business Development Specialist, IT Services
Apply- ID: 546912
- Posted: 1/17/2025
- Location: Williamsville, NY
- Category: IT - Information Technology
- Job Type: Direct Placement
- Duration: Direct Placeme
Join Lume Strategies, a trusted leader in delivering comprehensive IT solutions tailored to meet our clients' unique needs. As part of the Aleron family of companies, Lume benefits from the global expertise of the Aleron Group-a workforce and business solutions leader committed to building strong relationships and empowering workplaces around the world. Since 1957, we have been at the forefront of the workforce industry. Our renowned portfolio of companies, including Acara Solutions, Acara Solutions India, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct, delivers tailored talent solutions, workforce management, IT services, and more to meet the ever-evolving needs of our clients. We transform the workplace for people and businesses around the world.
At Aleron, we go beyond delivering exceptional service. We are committed to driving meaningful impact through advancing social justice, promoting community engagement, and fostering economic empowerment in the regions we serve. Our mission is to build a global network of skilled, passionate professionals like you, empowering your growth and success every step of the way.
What Aleron has to offer:
- Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401(k).
- PTO, plus 10 paid holidays
- *Pay: $65,000 - $70,000 + commission
- Hybrid work options available
Job Summary:
We are looking for a dynamic and results-oriented business development professional to spearhead growth and cultivate strong client relationships within the IT services sector. This role is ideal for a confident, entrepreneurial individual with proven expertise in selling technical solutions. The primary objective will be to drive new business acquisition while strengthening and expanding existing client partnerships to achieve sustainable revenue growth.
Essential Duties and Responsibilities:
New Business Development
- Proactively identify, prospect, and secure new clients for IT services, including helpdesk support, desktop/user support, and IT consulting.
- Collaborate with Lume leadership and Aleron's marketing team to design and implement sales strategies aimed at exceeding ambitious monthly and quarterly revenue goals.
- Oversee the entire sales cycle, from lead generation and initial outreach to closing deals and ongoing account management.
- Develop and maintain targeted prospect lists, ensuring consistent outreach and follow-up to maximize engagement.
- Support contract negotiations and renewals, aligning terms with company objectives and ensuring mutual benefits.
Account Management
- Build and maintain strong client relationships, delivering an exceptional client experience (CX) through regular touchpoints and quarterly business reviews.
- Identify and capitalize on opportunities to cross-sell and upsell additional IT services.
- Promote and facilitate the integration of other Aleron services when aligned with client needs.
- Partner with the delivery team to manage IT projects, ensuring they are completed on time, within budget, and to the highest quality standards.
- Address and resolve client concerns promptly, ensuring consistent communication and successful issue resolution.
Customer Engagement
- Serve as a trusted advisor by understanding client challenges and recommending tailored IT solutions that drive business success.
- Deliver compelling presentations and demonstrations that effectively communicate the value of our IT services.
- Share insights on emerging technologies and services to help clients enhance their operations and achieve their goals.
Sales Operations
- Leverage CRM tools to track client interactions, manage sales pipelines, and maintain accurate records.
- Develop and deliver detailed RFP responses and proposals, working closely with internal teams to ensure quality and alignment with client needs.
- Provide timely and detailed sales activity reports to management, highlighting progress and opportunities for improvement.
Community and Brand Advocacy
- Represent the company at industry events, networking forums, and community organizations to enhance visibility and foster strategic partnerships.
- Act as a brand ambassador, championing the company's values and promoting its image in the market.
- Collaborate with the marketing department to align sales initiatives with campaigns, generate targeted leads, and create impactful promotional materials.
- Represent the company at industry events, networking forums, and community organizations to enhance visibility and foster strategic partnerships.
- Act as a brand ambassador, championing the company's values and promoting its image in the market.
- Collaborate with the marketing department to align sales initiatives with campaigns, generate targeted leads, and create impactful promotional materials.
- 2 or more years of experience in IT service-orientated sales
- Demonstrated success in B2B sales, with exposure to IT services or related fields required.
- Highly motivated self-starter with strong networking and relationship-building abilities.
- Team-oriented mindset that emphasizes accountability, collaboration, and a focus on customer success.
- Confident communicator with strong verbal, written, and presentation skills.
- Results-driven individual with a passion for meeting and exceeding sales targets.
- Skilled at building connections and fostering relationships with key decision-makers across various levels of an organization.
Physical Demands, Work Environment, and Travel:
- This role operates in a modern, hybrid work environment, utilizing technology such as laptops, video conferencing tools, cloud-based applications, and collaborative platforms. Flexibility for remote work is supported, while in-office settings may still involve the use of standard office equipment like computers, telephones, and printers.
- The physical demands described here are representative of those required for an employee to successfully perform the essential functions of this job. While carrying out job duties, the employee must regularly be able to speak clearly and hear effectively to communicate with others. The role also frequently requires standing, walking, using hands for fine motor tasks, and reaching with arms.
- Occasional domestic travel may be required to represent the company, based on business needs.
Additional Information:
- This job description is subject to change and may be adjusted to meet the company's needs.
- Upon receiving an offer of employment, candidates will be required to undergo a background check and drug screening. Depending on the role, additional industry-specific skills testing may also be necessary prior to placement.
The Aleron family of companies-Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, and Viaduct-are proud to be Equal Employment Opportunity and Affirmative Action Employers. We consider all qualified applicants for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected characteristic. We encourage and welcome applications from diverse candidates, including those with disabilities. Accommodations are available upon request for individuals participating in all stages of the selection process.
Please note that applicants must be legally authorized to work in the United States. This position does not qualify for F-1 OPT STEM work authorization.
* The compensation rage provided represents our good faith representation of the high and low pay range for this position.