Job Title: Key Account Manager - HVAC/R Industry
Location: Naperville, IL
Employment Type: Direct Hire
Industry: Electronics, Appliances, HVAC/R, and Industrial Manufacturing
Compensation: $110K-$130K/Year
Schedule: 40 Hours/Week
About the Opportunity:
- Build and strengthen strategic relationships with major HVAC/R customers to drive long-term business growth.
- Identify and develop new business opportunities, applications, and customer programs.
- Act as the primary point of contact between customers and cross-functional internal teams.
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability.
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
- People-first environment that encourages employees to bring their authentic selves to work.
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
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What You'll Do:
- Develop and execute account strategies for key HVAC/R customers
- Serve as the primary commercial interface between customers and internal teams (Project Management, R&D, operations, quality)
- Identify and drive new business opportunities, including new applications and platforms
- Lead and coordinate RFQs, quotations, and contract negotiations
- Support product development projects with a strong customer focus
- Ensure customer satisfaction across all phases (development, launch, series production)
- Monitor market trends, competitor activities, and technology developments in HVAC/R
- Deliver sales targets, margin objectives, and long-term growth plans.
- Develops long-term account strategies
- Builds trusted relationships at all levels (including C-level)
- Active stakeholder management on the customer side
- Builds and maintains strong networks
- Confident in price and contract negotiations
- Resolves conflicts constructively
- Translates customer problems into solutions / manages rapidly changing customer requirements
- Revenue and margin management
- Forecasting and business case development
- KPI-driven working approach
- Sells solutions rather than products
- Persistence in long sales cycles.
- Develops tailored concepts for customers when needed
- Works effectively under pressure and with targets
- Proven track record of managing large OEM customers (e.g., HVAC manufacturers, system integrators)